how can i recover my old property account?

I unintentionally deleted or removed my property account in booking.com I only have it's property id I don't know how to recover it. I really needed to recover it to check out my booking and claim my property earnings hope someone can help me.


thank you

M Adamopoulou

Hi! Lilibeth-Maligaya and welcome to the forum.

You will need to contact Booking.com for that I am afraid through your Extranet inbox and send your request.

Your issue will be best resolved from one of the booking.com support teams.

Hope I have been of help and good luck.

M Adamopoulou

If you want to close your house you can just close your rooms so guests cannot make reservations.

If you want to completely delete your listing you have to send a message request through your Extranet inbox directly to BDC.

Wish you luck.