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Introducing your guide to a stronger summer season
We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.
Dear Nick Williams , thank you for posting to Community!
Since we aren't able to change the email address on your behalf, due to security reasons, if you wish to change email address, you need to create a new user name under Account > Create an Manage users.
Please follow all the required steps, and once you create a new user name, you will be able to have also the correct email address linked to your listing.
Good day I have a problem a guest booked into one of our bungalows , on booking.com it clearly say there can only book in 4 people this guest managed to book 5
I think it’s better if you resend your message request through your Extranet inbox directly to booking.com.
Dear Nick Williams , thank you for posting to Community!
Since we aren't able to change the email address on your behalf, due to security reasons, if you wish to change email address, you need to create a new user name under Account > Create an Manage users.
Please follow all the required steps, and once you create a new user name, you will be able to have also the correct email address linked to your listing.