how do i contact booking.com??

hi guys, i have a serious issue... i cant find any number to talk to a real booking.com assistant. I am going crazy... thanks for any help





Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox

Jessica Tradati

thanks a lot... unfortunately i did try to call that number but theres a recorded voice that explains to you random things but no way i can get thru to talk to an operator.. 

Анастасия Игнатова

Hi! I had the same issue today and yesterday, but managed to find the 'right' menu (When you already call and have to choose one of the options named to you) where there eventually was such an option: it was the one about questions regarding Extranet and Account (I think it was like 'press 2'..). When trying to use Invoices related menu, there was no option to be connected. 

Hope that helps.

Claire - Accou…

Hi Jessica,

Sorry you couldn't get through to the team with the phone number in your extranet. Can you send a message in your extranet inbox with your question and the local team will receive your query this way. The Inbox in your extranet is best used to request for this sort of help. Inbox> Booking.com Messages > See Contact Options. 

Kind regards,