I need to talk to Partner Help and Credit control team, can't get through because I can't remember my pin number

Is there a way to call in for partner help without having a reservation number or pin number? I can't remember my pin number, how can I find it or reset it?

I need to clear up some invoices but can't get through to anyone. Can you please send me the info or call me at ***. My name is Jane Roesch, Cabo Rentals by Jane Roesch LLC.

Thank you,

Jane Roesch

BrookAve

Hi Jane,

Dont post phone numbers they will get removed ,

Partner Hub action requests will not result in anything , no one will be ringing you nor make changes for you.

First start with the PIN., the only reference to PIN I know of is 2FA, Two Factor authentication. To protect access to your account.

This usually means a PIN is sent t oyou by SMS or email.

Better yet if you install Pulse App, there is a PN generator within it. So when prompted for a PIN, you simply look up the current active timed PIN inside the pulse app.

To find the PIN in pulse simply:

Open the Pulse app
Bottom Right menu are 3 dots and MORE, tap to open MORE
Now tap Settings
Tap Extranet PIN Code
The 6 digits are the pin to enter with no space when you do so.
There will be a countdown, if it is short wait for the new PIN
Dont delay in entering the new PIN.

What if I cant logon to Pulse also or first time ?

You could try using the FOrgot My Password method so you can logon and then setup the Pulse app .

The system will email you.

If you see the option to send my SMS, sometimes this may not be the best if the mobile network signal is intermitant.

Kind Regards