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Important notice about the New Review System
Dear Hosts,
For those who didn't know, an Overall Review System has been introduced. It's been proved on Airbnb not to be of anyone's benefit - guests, host or Booking.com.
The new system leaves room for people to rate inconsistently between categories and the total score.
We talked on the phone with Booking.com customer service and they agreed that it's something they are already talking about among colleagues.
Please find more about this topic on this link:
Please pass the message or write you own. We are still in time to revert to the old, great review system.
Are you going to post new (identical) topic every day? Spamming must really be an effective strategy.
Here is a topic about the new review system: https://partner.booking.com/en-gb/community/booking-advice-and-updates/did-you-know-we%E2%80%99re-changing-way-guest-reviews-work
Good and worth spreading the word Jennifer, thanks!
The new review system is rigged. For the past 3 months average score received 9.6 in last 90 days. I am still a 8.7. No matter what I do or how many 10's I get my score does not move up to 8.8. So clearly this is rigged to keep us down because hotels cannot and do not offer our level of service.
Happened again.
An 8.8 average was set to 8 on the sliding scale.
Getting **** off....