We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



max occupancy

We have two bedroom townhouses. The second bedroom can accommodate either adults and/or children with a maximum of 4 pax. Currently we have max 2 adult and max 2 children however that means 4 adults can not book. How do other partners cope with this please?

cheers Susie

1 Replies




There should be an option where you set bed type size, 


Called alternative, so you just add it as 3.1, then 4.0 etc



18 days ago