We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.




HELP _ I am in chaos with people booking for periods I cannot honour and prices I cannot honour. Your procedure allows you to go live with the ice day rate without allowing you to set seasonal rains first or change over dates or minimum stay period I'm going through dreadful stress please switch off my listings until you can help meI AM IN CHAOS WITH PEOPLE BOOKING FOR PERIODS I CANNOT HONOUR AND PRICES I CANNOT HONOUR. YOUR PROCEDURE ALLOWS YOU TO GO LIVE WITH THE ICE DAY RATE WITHOUT ALLOWING YOU TO SET SEASONAL RAINS FIRST OR CHANGE OVER DATES OR MINIMUM STAY PERIOD I'M GOING THROUGH DREADFUL STRESS PLEASE SWITCH OFF MY LISTINGS UNTIL YOU CAN HELP ME

1 Replies


Only you can do it.


1. First close all availability,  either open close rooms feature or calendar list view


2. This is why you should first read all guides under partner help above for First Steps. It's a common mistake several new partners make.


3.You are only addressing partners , not BdC support team.



Check out youtube, search for booking.com as there are also several how to videos, and some by other partners.


Kind regards

7 months ago