We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



My confirmation letter.


I am located in Albania and our mailing service is not the best. Can you please provide me with another option to cormin my address.

1 Replies


You have posted this on the partner forum so we are not able to help you with this problem.  Get in contact with the booking.com help team you need to message them using Inbox on Extranet or give them a call.

6 months ago