1
Answered

My enquiries have suddenly stopped

I am confused and concerned. After a run (even during the COVID insanity) of constant booking enquiries, bookings and 10/10 reviews, suddenly I have had not a single Booking.Com customer booking enquiry in > four weeks! 

Does the platform regulate these things in any way? People movement has picked up and my bookings on other platforms are showing a steady increase.


11
BrookAve

 

 Hi Nico,

According to your profile you regged a year ago, but no listing link provided. 

We cant see it until you do ,so please add it.

 

Unless you are missing an account payment or broke na condition , it should be fine.

 

Contact BdC Partner Support to review account and advise.

 

 

 

 


Reminder you cannot post actions requests or any action request on here.

 


 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

*** public main lines via Where you can reach us

 

 


how to contact partner support via private assigned number in inbox

B.
Account Adviso…

Hi Nico,

As suggested, do give us a call (as above) to discuss further. In the meantime, I also suggest to go on the front end of Booking.com (as a Guest) and look to book over at your city. Play around with filters like Genius, Free Cancellation, Price Lowest etc. Have an idea how you're ranked/ listed as compared to others.

Cheers.