My property is already getting reservations. Yet, the registration process is telling me we still have steps to take before getting our first reservation.

I really need to talk to a human.  Any numbers that are not a waste of my time??





Reminder Partner Support will never see this.

Posting account or action requests here will result in nothing.


For when its urgent never post here go straight to phone method ,as per below.


 Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox



Kind Regards

Account Adviso…

Hi Shannon Johnson,


The steps detailed during the registration process form a handy guide to help you get your listing ready for bookings. For example, you can still be bookable during this time but may be missing content completed in your Facilities and Services or perhaps you may have some photos missing. 


If your calendar is set up correctly with rates and availability, there would be no issue with you receiving bookings. We just want to ensure that your listing is as attractive as possible to appeal to new bookers.


Feel free to reach out to your local partner support via the Extranet > Inbox tab > Booking.com messages. You can call the support number there or send a message (as BrookAve so helpfully detailed!).


Kind regards,

Shirley E.