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1

MY PROPRIERTY IS MARKED AS NO DISPONIVEL PARA RESERVA

gOOD MOORNIG MY PROPERTY NUMBER *** IS MARKED AS NOT AVAILABLE FOR RESERVATION, I TRY CALL THE EXTRANET NUMBER *** AND RING TWICE AND THE CALL DISCONNECTED, I NEED A CONTACT FOR BOOKINGS TO RESOLVE THIS KIND OF PROBLEM.


1
Pablo Kam

I have the same problem. My property say is open but when you try to make reservation say NO AVAILAVILTY.

11
BrookAve

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


 

Hi 

This is very likely a misconfiguration of the Property & calendar availability settings ( restrictions etc).

 

This is a common issue for new partners.

 

I did up this a while ago, which should help with the basic and demystify some of the blur, in the BdC guides.

 

Managing Availability by BrookAve

 


 

ELSE

Please phone BdC Support directly for this type of enquiry. Guide below or :

 

1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right

 

 

 


 

Kind Regards,

Be Safe, Be Well

 

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