I am restarting this thread as Booking.com have ended the previous one !! -I wonder why
There were so many comments on the previous thread that it is obiviously important to partners to have it
So if you have had a bad experience of have a comment about the support or lack of support put it on here
Every time I talk to a guest about Reviews thaeycannot believe Booking.com allows guests to leave anonymous reviews and they cannot believe a guest can write a review and chose not to let us reply
They also could not believe that if a partner proves a guest has lied the review does not get removed
What do you think ??????