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new rating system

It does not seem like the new rating system will help our properties. This is the 1st new rating system review I get. 10 everywhere but the overall rating (the only one counting) is 9...

Not good. Does anybody else have the same experience?

 

Nolwenn, (fr) Reservation Number XXXXXXXX

9.0

Oct 17, 2019


Staff

10

Cleanliness

10

Location

10

Facilities

10

Comfort

10

Value for money

10


Additional Ratings

Coffee

7.5

Top

Tout était super à tel point que nous sommes restés une nuit de plus ! Situé en plein cœur d'un village sublime. Accueil par le propriétaire très agréable, le sujet que nous avons abordé lors de ce premier contact a nourri nos discussions jusqu'à la fin de notre séjour.

+1
1 Replies

3
Jennifer and A…

We totally agree, as do everyone else in Chamonix and Geneva, both prestigious cities that are currently suffering from Booking.com's new system - flawed as you point out well. We see Ilaria replying a lot about other minor conversations like "The Story behind your property name" but not a single word about this crushing situation. Here's the post that we created to draw attention to this problem asap: https://partner.booking.com/en-gb/community/booking-advice-and-updates/hosts-against-new-review-system Thank you Casacorsa and good luck to us all with this.

+1
27 days ago