New rating system
Dear, I come back to you this time about the new rating system put in place. Indeed, for several weeks now we have noticed that our rating has been negatively impacted by inconsistent ratings and comments. From now on, the customer assigns a general rating (often more negative) after having independently evaluated the different headings even if in a positive way, it is enough for a little experience a little less good on his way back or when checking -out and the hotel is penalized. I hope that Booking.com intends to change this system which shows a number of limits. I am absolutely certain that you realize this yourself.