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Introducing your guide to a stronger summer season
We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.
1. never share contact info Community Admin will strip it out.
2. This is not direct line to the BdC support team if you want support via phone you must pick u pthe phone and ring them yourself. As they will never read this.
See below for options:
Call
If you have an urgent question, you can call the dedicated phone number* found in your extranet ‘Inbox’ tab. Follow the voice prompts to get in touch with the right department. For more general info you can contact one of our main lines for help.
Got a specific financial question?
Call the dedicated Finance phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet. Please note that our finance team is available during business hours, Monday to Friday only.
Good day I have a problem a guest booked into one of our bungalows , on booking.com it clearly say there can only book in 4 people this guest managed to book 5
can you call to VN *** about my account of Booking.com
Hi Le Van Tuan, can you please share your urgent case, so we might see if we can help you?
yes please call me via phone I have some question about the account and invoice
This is my phone number +***
Good Morning
Unfortunately that is not how this works, i.e.
1. never share contact info Community Admin will strip it out.
2. This is not direct line to the BdC support team if you want support via phone you must pick u pthe phone and ring them yourself. As they will never read this.
See below for options:
Call
If you have an urgent question, you can call the dedicated phone number* found in your extranet ‘Inbox’ tab. Follow the voice prompts to get in touch with the right department. For more general info you can contact one of our main lines for help.
Got a specific financial question?
Call the dedicated Finance phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet. Please note that our finance team is available during business hours, Monday to Friday only.