Pay-Out of Non-Refundable Deposits
I became aware of an UNFAIR BUSINESS PRACTICE by Booking.com.
Partners take note ... if you have received a booking in the beginning of the year with a non-refundable DEPOSIT (i.e. 50%) for the end of the year (December festive season)..... you ONLY receive your portion of the deposit minus the commission charged by Booking.com in the FOLLOWING YEAR IN JANUARY!
In my case, a 10 months wait for which Booking.com is benefitting also on our portion of the Non-refundable deposit.
To me this is an unfair business practice. They should take their commission that they are entitled and payout our non-refundable deposit total immediately.
I hope Booking.com management will take note and comment why they deem this as not unfair to their customers.
Edwin & Jusnita