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Payout issue with Credit Control Department

Hi, is there anyone experiencing issue dealing with the Credit Control Department in Singapore?  I have contacted the property agents and also the credit control department 10+ times, both via phone and also email/message.   What i wanted is to report the payout issue for one of the September invoice but nobody seems to be care and look into the issue.    The property agent said they can only redirect my issue to the credit control department, then the credit control department was simply re-sending me the exact same invoice (with the incorrect amount).  The $ amount is not significant for this case but the concern is that the credit control/finance department will not investigate the issue and you may not get any support when the issue occurs. any suggestion? Thanks

 

 

 

 

1 Replies

8
pibomarco

What exactly was your issue with the payout? I never had an issue with the payouts in two years (since I use Payments by Booking.com). 

23 days ago