People booking rooms through booking.com, me sitting up until midnight waiting for them to arrive, they do a no show, so i put it through as a no show, then i get an email in the morning telling me the person has cancelled there booking.
You cant cancel a booking the day after you was supposed to check in. We turn other paying guests away and then the room sits empty and we dont get any fee at all. We need to be notified as soon as a booking is cancelled. Also most of the phone numbers provided are not in service when we try to contact regarding an arrival time, So i am not sitting up until all hours of the night for no result.