First go to the extranet, top right 2nd circle menu and test the listing link page to see how it displays there, check if there is a banner message and what is it?
Next if it is not obvious what to do next post here and or contact Partner support.
Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.
Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.
Message or Call BdC PartnerSupport
In the extranet, go to the ‘Inbox’ tab.
Select ‘Booking.com messages’.
Right Pane - Click on ‘See Contact Options’.
Choose Account
Now choose Other
Then at bottom , See all contact options, and click Message or Call
As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
I don't see the benefits that why the hotel have to accept the Force cancellation with full refund from Booking.com or other agent? As the hotel can offer many
HI Villa Florek
First go to the extranet, top right 2nd circle menu and test the listing link page to see how it displays there, check if there is a banner message and what is it?
Next if it is not obvious what to do next post here and or contact Partner support.
Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.
Message or Call BdC PartnerSupport
*** public main lines via Where you can reach us