Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

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1

prenotazione

salve mi è  arrivata mail di una prenotaz a giugno  per 1 settimana  ma per me impossibile.e'possibile bloccare  senza far pagare al cliente. purtroppo  la camera non è  agibile

simona


7
jaybeegee

salve simona

Welcome to the partner forum.

If you cannot accomodate the booking you need to get on to customer support asap!

Even though you are offering free cancellation you might have to pay a penalty too unless you find alternative accomodation.

GL!

11
BrookAve

 

‎reservation ‎

‎hello I received emails of a booking in June for 1 week but for me impossible, it is possible to block without charging the customer. unfortunately the room is not usable‎

simona