Problems with cancellations

hi,this is amenda from bangkok,we  have problem about cancellation from customers ,now we using cash payment when they arrived,it is absolutely not good way for us!coz they can  cancel it for last minute but without any penalty.so we prefer you website can charge the fee instead of us !



thank you 

Ilaria - Commu…

Hi Amenda Huang  

Thanks for your post. 

The quickest way to get help would be to send a message through your extranet or use the phone number listed next to your extranet inbox.

All the best!