Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

1
Answered

Rates

I have a quick question regarding rates. 

We are receiving bookings where the rate is lower then any of the rates the hotel has on Booking.com

Why is this?

 


B.
Account Adviso…

Hi Royal Inn and Suites at Guelph,

 

It may be worth going through your listing to see if you are part of any programs or if you have activated any promotions for a certain period that may be discounting your rate. For specific reservations, you can also look at the rate breakdown when you are on the reservation page in the Extranet.

 

Kind regards,

Shirley E.