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I have a quick question regarding rates. 

We are receiving bookings where the rate is lower then any of the rates the hotel has on

Why is this?


Profile picture for user Account Advisor Shirley a
Account Adviso… 1 year ago

Hi Royal Inn and Suites at Guelph,


It may be worth going through your listing to see if you are part of any programs or if you have activated any promotions for a certain period that may be discounting your rate. For specific reservations, you can also look at the rate breakdown when you are on the reservation page in the Extranet.


Kind regards,

Shirley E.