We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Removing negative Comments

Can you pls remove the negative Comments and also put a Feature inside where you can to publish a Comment. A direct Publish of the Comment without Agree of the Hotel Owner is against the Law. regards Adrija Arthur

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2 Replies
24 Views

10
M Adamopoulou

Hello!

Since this is only a Partner Community you have to resend your message request through your Extranet inbox directly to BDC.

 

5 months ago
10
BrookAve

 

Hi Adrijan Trifunovic

 

  1. Guest Review Negative Comments. Unless they break the posting rules set by BdC , BdC will never remove them. This has been covered many times in the 3 big long topics about the Guest Review system changes from earlier in the year. Which are still pinned or featured on this forum.  
  2. Publish A Comment - Pending Partner Review. Nope it is not against any law. Not liking a comment , requires instead thick  skin, take a breath and reply diplomatically and ask for them to provide examples or proof as you believe they misunderstood or have a misconception.  Be clever about it.  BdC also reccommended this is how you handle it too.

 

 

Kind Regards.  

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5 months ago