1

Reviews

We purchased our property 5 years ago and the rating was 8.1, after years of renovations the score is 9.7 but we hover to 9.6 constantly and this has happened tonight, after 1 review where the the guest gave us 10 out of 10,s for everything but they would have liked 2 sinks in the kitchen so gave us an 8 out of 10, one would think 10 out of 10 equals a 10? Its ridiculous!! I have rang Booking.Com, i have emailed them about their unfair new review system and they agree but they don't care!! And they call us valued partners!! Its all about them! I enjoy replying to my guests reviews but i may well be one of the ones that don't bother anymore but i inform all the guests of the unfair system and we are now receiving more bookings through our own website now as most guests are also not impressed, have to say that Airbnb has actually a fairer review system and always there to help listen and care


11
BrookAve

 

Hi Maureen

 

welcome to the club, its already been debated for over a year, but i did see Sergei recently mention on here, something about a known tech issue , being worked on.

 

 



REMINDER : NEVER POST ANY ACTION REQUEST , ESPECICALLY CANCELLATION REQUESTS HERE, NOTHING WILL HAPPEN., EVER!

 

Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox