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Profile picture for user andrea.camposarcone.gmail.com a
1

Same guest booked twice for consecutive dates

Hi, recently I've got two bookings from the same guest, 14 nights each booking. The check-in of the second booking is the same day of the check-out of the first so they will stay for a total of 28 consecutive nights.

Could be a mistake by the guest? there are any reasons why he would do such a thing?

Already tried to get in touch with him to sort it out, no answer at the moment.

Thanks!


Profile picture for user guyandella131.gmail.com a
8
Aaltje B. 3 years ago

Depending on your settings for the maximum stay per booking, maybe?

Profile picture for user sharonpowney.hotmail.co.uk s
9
Sharonpowney 3 years ago

Message the help team at booking.com to try and contact the customer.