Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


Strange Order confirmation booking number

Dear Support Team,

I found the strange booking number from customer. Because guest shows that she already paid and have confirmation booking in webpage. However, the booking number present almost 14 numbers of booking number with the paid online status. 

I wish to Thai language support call us, then I will explain with the reference strange confirmation number for your team. Please urgently help. 


FoRest bed & brunch 




You have posted this on the Partner Forum and not to the support team so we are not able to help.  To contact support you need to use the Inbox icon and message with the reference number.  Or you can give them a call.