Strange Order confirmation booking number

Dear Support Team,

I found the strange booking number from customer. Because guest shows that she already paid and have confirmation booking in booking.com webpage. However, the booking number present almost 14 numbers of booking number with the paid online status. 

I wish to Thai language support call us, then I will explain with the reference strange confirmation number for your team. Please urgently help. 


FoRest bed & brunch 



1 Replies


You have posted this on the Partner Forum and not to the support team so we are not able to help.  To contact support you need to use the Inbox icon and message booking.com with the reference number.  Or you can give them a call.

9 months ago