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Support fund to help hosts impacted by COVID-19-related cancellations

Hello!

 

As most of the hosts on this platform we have suffered extensively with so many booking cancellations due to Covid-19 related travel restrictions.  We work mostly with booking.com

 

I'd like to check if there is any support fund set up to help hosts impacted by COVID-19-related cancellations.

 

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10
BrookAve

 

Hi Daniel 

 

Up until recently there has no mention since March of any such fund by BdC.

 

However there was something  that caught my attention recently where by a notification said :

 

Note you can find these in Extranet under  Whatrs New > Legal

 

https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/legal_messages.html

 

 



Jul 16, 2020

A commission benefit to help regrow your business

Dear Partner,

The last few months have been challenging for our industry, but your continued loyalty is extremely important to us. As one of our most valued partners, we’d like to give back and support you while you rebuild your business.

Our commitment to you

We’ve created a Partner Performance Investment Programme, designed to help you maintain optimal visibility and performance on our platform while offering you a financial break.

How does it work?

We’ve combined our two most strategic programmes, Genius and Preferred, which already help you stand out from the crowd and capture demand fast.

Your commission benefit

As you’re already benefiting from the visibility that the Preferred and Genius programmes give, we’d like to invest in you further to give you all the support we can.

Therefore, any additional commission that you pay for the Preferred Programme will be rebated back to you across all stayed bookings within July, August and September.

So long as you stay in both programmes for 90 days, there’s nothing more you need to do. If you have any questions, please take a look at our terms and conditions page to learn more about how everything works.

We appreciate your partnership and we look forward to continue working with you.

Kind regards, Your Booking.com Team



 

then followed by :

 

Aug 19, 2020

You’re now eligible to receive a commission benefit!

Dear Partner,

You’re now part of our two most successful programmes, Genius and the Preferred Partner Programme. This means that your property benefits from the highest visibility boost on our site.

To help us support you even more, the additional commission that you pay for the Preferred Programme will be rebated back to you across all stayed bookings up until 30 September.

Remember, in order to qualify for a rebate, you need to stay in both programmes for a consecutive 90 days and settle your monthly invoices with us on time.

Please read the terms and conditions for more details on how everything works.

Commission rebates for all eligible bookings will be paid out from September onwards.

We appreciate your partnership and look forward to continue working with you,

Kind regards, Your Booking.com Team


 

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1 month ago