Too many cancellations
I seem to be in a loop where potential Guests book one of our condos, then a day or two before the grace period ends, they cancel. It has happened 8 or 9 times now, and as a result I have no actual Booking.com bookings. I will say, that I have not had any issue with Booking.com's major competitor. My Condos posted there were about 80% occupancy rate (until COVID-19), with no cancellations. What am I doing wrong in Booking.com, or what is Booking.com not doing for me?