We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Verify address

I don't receive U.S. mail at my physical address.  I can get fedex etc.

2 Replies

M Adamopoulou


Since this is only a Partner Community I think its better you contact directly booking.com through your Extranet inbox tab for better support.

Wish you well.

8 months ago
Community Admin

Dear john gambrel, thank you for posting in the community!


When joining Booking.com, you need to confirm your property’s location to make sure guests can easily find it on arrival. We facilitate this by posting you a letter containing the information you need to complete the process.


In exceptional cases where you do not have access to postal services or immediate access to the property, you want to list on Booking.com, contact us so we can facilitate your verification by alternative means.


Kind Regards

8 months ago