we have a few questions:
1. Why we in our messages with our guests do not see the pictures. sometimes guests send us pictures but we could not see them. Maybe we should install some different program.
2. Why guests can book for 1 day, when we have a minimum length of stay in the calendar for 2 days
3. What does "risk-free" or "no risk" reservation mean? I have set the rules for cancellation, when they are charged 50% and when 100%. Occasionally, the guests booked as "no cancelation". It writes, however, that when booking offers such a terms to the guests they arrange to replace new guests for a canceled reservation or to receive a 100% refund.
Thx. Best regards.