We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Why does my property say sold out when I don't have any bookings yet?

I have dates available but when I try to book on those dates it tells me that they aren't available. Can anyone help?

2 Replies

M Adamopoulou

Hi! Sharon,

Maybe you should check your restrictions......min. stay nights, check that all your rooms are open,

check all rooms are linked to at least one Rate Plan.

Wish you luck.

9 months ago
M Adamopoulou

Sharon, hope your problem is solved by now.

Please remember to edit your profile in Community...add photo...add your property link.

9 months ago