Partner feedback
This is your space to provide feedback on Booking.com products and services

1
deleting the account
Why is it so hard to navigate your way through this site? All I want to do is delete the account. The phone numbers given are disconnected. And now I find out I can communicate through a fellow

1
Apartment name cannot be changed because of upcoming bookings
My apartment name is "sea view apartment". The name that guests see on the booking.com website is "one-bedroom apartment". I want to change this to "Sea View Apartment" but it cannot be changed due to

1
Booking.com not well informed of the restrictions in various companies
Hi, Not sure how you are feeling about the suggestive and ignorant comments from the system about why the booking rate is rather low. As of it is not due to Covid-19. The fact is that there are

1
Guest not answering email or message via Booking.com
A guest informed me the he has Covid. He asked i he can move the booking which i said he can he must just give me the new dates. No i'm not sure if he is still coming (28 Des 2020) or to which dates

1
A guest that hadn't cancel the stay
Good night, Here with Classic Apartment On Dec 15, 2020 I have received a reservation from Priscilla booking number: *** In a conversation with her we was talking about a cancellation of booking, but

1
How do I terminate with Booking.com?
I am moving house. I have read the section on Termination on the website, but when I go to Booking.com messages, I cannot see the directed section named Compose New Message to select Account and

7
Facilities & Services - Where to BDC get their strange ideas from?
I've just noticed some new options for one of our listings, under Sustainability in Facilities & Services. It is: "Wild (non-domesticated) animals are not displayed/interacted with while captive on

1
Reservation cancelation
Hello, my guests have now checked in, but the water is not working for me, I have to cancel the reservation, the reservation cannot be canceled in the pulse application, How can I cancel the

1
Account termination Notice under 7.3c
Hi, Yesterday i got an email from Booking about contract termination from Booking.com . 4 of my listing got terminated at the same time. "We’re sending this email to inform you that your accommodation

8
Early Deals 2021
Hi all I started to arrange Early Deals for 2021. I did that in bulk edit. Since it is for three months periode. BUT LOTS of my previous bookings disappeared!!! It drives me nuts !!! How many hours I
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