At Click. 2023 Miami, Sydney Stanback, a Senior Manager on...
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Can I set the policy that the guests have to pay only in advance, and not on-site?
Technically yes, if you mean make guest prepay after booking placed and then directly to you and not via BdC.
Account related enquiries should not be posted here ,instead open acase by message Partner Support, then phone call to follow up after its logged.
See below How to
If needed, Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.
Message or Call BdC PartnerSupport ***
*** public main lines via Where you can reach us