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About payments
The customer stated: The invoice shall be for the company: What will I receive for him? Do I have to answer him? I realized that all payments go through booking.com.
The customer stated: The invoice shall be for the company: What will I receive for him? Do I have to answer him? I realized that all payments go through booking.com.
Hello and welcome to the BDC Partner Community forum where property owners/administrators easily connect with fellow Booking.com partners for the best tips and advice. This is not the BDC customer support helpline and BDC are only here to police/ administer the forum!
As regards your issue we probably need some more information on the acutal issue but if booking.com handle your payments than you do not need to do anything and you will recv the payment by the 15th of the following month after checkout.
Let us know if you need any further assistance maybe we can help.