Add an extra day to reservation

Hi all could someone help me my guests booked one night and now they want to arrive a day earlier so would like to add another day. I told them to amend their booking but instead they just sent a message requesting the additional day (which is today) so they are arriving later today. I can't work out how to add on the extra day to the booking. Can anyone help please?

BrookAve 2 years ago


Hi Bronagh,


as its too short notice you would need to phone Partner Support, otherwise you could use the Change dates feature on their details page.


Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox