
adding extra dollars for cleaning payable on arrival
I like my guests to add extra dollars for cleaning per stay.
This has to be paid upon arrival, since I have no prepaid system in place. (don't like the hassle with refunds etc. as I had 6 times a cancellation this season.) For B only. Nothing cancelled for A platform.
According to admin of B the invoice should show it to guests before paying.
How does that invoice look? I have not seen one....
This year I haven't charged guests the extra with B. I completely forgot. For A it is added automatically.
So handy!
Though I had half the amount of bookings through A compared with B.
How do I tell my guest clearly the extra has to be paid upon arrival without upsetting them last minute?
Could B not create something similar as A has in place please.
Or how do other hosts do this?
Greetings
Aaltje B.
Dear Ella,
I don’t charge extra for cleaning so I cannot help you on this...
Maybe you could have an automated message after reservation that you charge extra for cleaning...
Just a thought...
Hope some other partners jump in the conversation and share their experiences...
Wish you a happy and relaxing day?