additional costs for pets

How can you add the additional costs for pets? You can allow pets, but I can't find how to put the cost for their stay, it is not listed in the drop-downmenu of possible additions?

BrookAve 2 years ago


Hi Eric


So technically there is no such feature but there is a policy for it under Property > Policies, where you can say , its free or that there is a fee.


When you pick ' There is a fee for pets' you cannot set an amount, so you can therefore only collect it directly separate from them booking and or prepaying for their booking.

i.e. on arrival in person.


having said that the clever way would be to update your auto message template for new reservations, to include a section on Pets terms and conditions , and how they can prepay the fee and what it is.

Then also try adding the Pet fee(s) into the Fine Print area.


Also add a photo of pets and pout some text on top of it , "Pet Fees Apply , From Eur15". Some thing to the point and short.



PS : finish your profile by adding listing link

How -To : How & Why Add your Listing to your Partner Community Profile | Booking.com for Partners

Reminder Partner Support will never see this. Posting account or action requests here will result in nothing.


 Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
Eric De Ruyver 2 years ago



thanks very much for your valuable information, it's been a great help!