Automatic payments/automatic payments

We have various properties listed and have been told that the automatic online payment is only activated for NEW establishments. Why is this ? Surely those of us who have been listed with Booking.com should have had first option on this ? They are always vague in answering us.

BrookAve 3 years ago

Message the finance department via extranet to explain and request it be activate or you will go elsewhere.

In February I’ve received 3 reservations, but was only received the payment from the last reservation. Now I have a message from booking charging me the

So this is a peculiar one. Today I had a message from a guest whom has technically not checked in or stayed yet. A polish guy who made the booking. He requested

Hi everyone, My property is in South Africa and, due to increased security measures, I can not charge the credit card without the guest approving it on their

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Reservation 3734261373 £2,340.00 13.03.2023 Still no payment!

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