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Bank Payout/Transfer
I am a host here is booking.com, someone booked my place but until now we didn't receive the payout and the phone number they gave is not reachable, we need wi-fi calling option in calling the customer service.
Same happened to me since 4 months ago. They have 3.000€ blocked since 4 months.
They dont answer, just for tell that the payouts are in progress.
My tip, dont waste more time and go to a judge.