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Blocked Payouts

Hello I need your help, It's almost half and still I haven't get my payout in my first 3 bookings. I've been contacting them for almost half an hour waiting for someone to take the call but ends up me run out of prepaid load. Then one time I have talk to someone and said they will forward it to the Finance department so that they will fix it, I just need 1 to 2 days and they will be the one to reach out to me once It's done. But after 3 days, when I check it's still blocked. I call again and same thing was told to me. They will wait for finance department.. until now I haven't get my payout and it seems they don't care and ignore my concern. i really need that money badly because I will use it to pay my credits, and now it so depressing that the interest are getting higher. That's the only money I am expecting, I have 2 kids 2 years old and 10 months old, its so hard for me that I am begging for my own money. i hope you can help me foe finance department to fix this.😭😭😭💔💔💔