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boeking annuleren als verhuurder

Hello,

 

A guest made a booking from 24 tem 31/12/2023.

But on these dates there were no prices filled in yet.

I want the guests to book max 1 year in advance so I had not entered prices and put closed.

But this booking still worked out for the price of€ 31,50 .

This really can not continue, the price per night in the Christmas vacations is now €180, next year normally €190.

I have a cancellation request and the customer I also emailed, but get no response.

What can I still do?

And how should I know that settings can only be booked up to 1 year in advance?

I have searched on your help pages but not really finding the right info.

Can you help me please?

thanks in advance

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