This booking was cancelled and the payment never collected.
Can you confirm that the guest was never charged by Booking.com.
Property name: Blue Pacific Swansea
Booking number: *******
You have a guest that would like to cancel for free
Please respond within the next 12 hours
*** would like to cancel the following:
2- night stay Saturday 6 June 2020 - Monday 8 June 2020
1 room AUD 300
We notified the guest that there is a cancellation fee, but wanted to know if you were at all flexible in this case.
Book another room through same motel