Booking Ref ***

This booking was cancelled because of Covid19 virus and I waived the fee of €226.80. I didn't deduct the customers credit card.

Yet I was sent an invoice for €34.02.

Can you please cancel this invoice.

Many Thanks,

Pat Shanahan

Mount Cashel Lodge

Profile picture for user sharonpowney.hotmail.co.uk s
Sharonpowney 3 years ago

You have posted this on the partner forum so we are unable to resolve an issue with an invoice.  You need to email the booking.com help team using the Inbox icon on Extranet.