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2 bank accounts

I am new to and about to pay my second invoice from them, I see that they have given me a different IBAN number from the previous account I paid into on their invoice, is this a common feature or something I should question.  Thanks 

BrookAve 2 years ago




Soundsl ike that is related to the announcement in the last 2-3 months about how Post BREXIT ,  those partners in and outside UK and EU need to be a different bank account in order to reduce bank fees.


i.e. uk to uk

eu to eu


in some cases previously it was eu <> UK and UK<>EU, which naturally will create bank fees.


If needed, Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox

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Amanda Anderson 2 years ago

Thank you for all that, just a little nervous as its only the second invoice we have had hence a little wary.