I'm writing to you regarding reservation *** under the name of ***. The booking was made with the breakfast option but unfortunately the breakfast area is not operating due to COVID-19 so we can not serve them. Please note that the reservation was created with virtual card so I would like to ask you to modify the total amount of the payment and deduct + refund 18 € (the cost of breakfast).
Thank you for your help!
You have posted this on the partner forum so we cannot help with adjusting a price for a booking. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.