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Can you help me? I can download this payment since I don't have a terminal

Hello, please, I need your help, I have registered Apartment House accommodation with you in Nová DUbnica (Slovakia). Clients paid me via virtual credit card. I am a private accommodation and I don't know how I can download this payment since I don't have a terminal. Can you send me money every time the guests leave the apartment? I don't know what to do, thanks for the quick reply.