Cancel condition

Dear All,

As I saw 3 news reservations checking my extranet  I was very surprise when I saw that my last change were not taken into account . I had changed my flexibility for cancellation in 14 days instead of 7 2 month ago and it's unfortunately still the same. I work for a private owners who are a little bit upset by this. Can you give me the reason?

I have also another flat which is the same problem. Maybe we can see step by step or if you want I can give you the name of the other flat when you will answer me.

Thank you so much for your help.

Best regards,

Alexandra DENIS


BrookAve 3 years ago


Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.




If you want the level of help it will require you to phone BdC Support team directly.


see below guide.


Note: if you use bulk edit etc , always use the calendar List View to double check the settings are saved.



Kind Regards,

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