Cancel reservation

Hi m,

i need to cancel the booking number *** for property Id ***

BrookAve 2 years ago

Hi Hector

You can go ahead and do it yourself in the Extranet

open the reservation details page
on right pane click request cancel
choose option 2
BdC system sends message to guest to confirm and action a link.
BdC syste mgets confirmation from guest and issues 100% refund.

all done nice and simple

Kind Regards,

Be Safe, Be Well

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