*** cancelation


I would like to cancel reservation no. ***. Client had a headache from the bug spray and didn't want to stay the night.

Please cancel the commission for this reservation, because we told the clients they can cancel free of charge.

BrookAve 3 years ago


Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.




As check-in has already occurred you must phone or message Support, see below How-To.

You cannot request such actions here, no one  from BdC Support will see it.




Please phone BdC Support directly for this type of enquiry. Guide below or :


1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right





Kind Regards,

Be Safe, Be Well


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