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Canceled reservation ***
This customer will be issued a full refund. Please remove the commission
This customer will be issued a full refund. Please remove the commission
You have posted this on the partner forum so we cannot help with this. Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us